Hotel%20Astoria_Black_FF-01%203_edited.j

Front Office Intern

Are you looking for a challenging and educational internship where you have a lot of space for your own ideas? Do you have affinity with the hospitalty industry and do you enjoy providing guests with the very best service?

 

We are looking for you!

As a front office host you are responsible for a unique guest experience and the well-being of our guests. You take care of the welcome, check in and check out of the guests. With your eye for detail you create a perfect ambiance. Your sincere guest focus will make them feel at home. You give proactive advice about the possibilities in the hotel and the interesting sights in the immediate vicinity.

 

Furthermore, your other tasks are:

 

  • Checking in and out of guests and giving them a warm and cordial feeling;

  • Providing information to the guest about the area;

  • Taking and handling telephone calls;

  • Providing solutions in case of problems and / or complaints from guests;

  • Processing and handling reservations;

 

Requirements

  • English in word and writing, Dutch is a pre.

  • Preferably also speaks German. (no requirement)

  • Thinks in solutions. Experience in a similar role in the hotel industry / hospitality is an advantage.

  • Eager to learn and able to work independently.

  • Flexible and pro active

Intern Fee is available

Enthusiastic? Send your motivation letter and CV with photo to sdagraca@hotelastoriathehague.nl, attn Mrs. S. da Graca stating Application day shift. Or click on the button below to send an email directly with this information.